Pros

  • •Excellent performance with a wired connection; no connection drops noted in such setups.
  • •Simple setup process with no need to call Xfinity for registration.
  • •Offers significant savings compared to Xfinity Gateway rental fees.
  • •Fast internet speeds of 100 Mbps on 5G for laptops and even faster on iPhones.
  • •Acts as a solid performer offering seamless internet connection on multiple devices like laptops and phones.
  • •Easy access to device settings for password and DNS changes.
  • •Good follohrough performance initially, providing fast streaming with minimal drop.

Cons

  • •Poor app experience with challenges in managing settings leading to user frustration.
  • •Not suitable for large homes due to limited WiFi range.
  • •VPN capabilities are lacking for average user needs.
  • •The product's performance may decline over time, resulting in connection and speed issues.
  • •Gaming and streaming are often interrupted by low speeds and buffering.
  • •Users encountered difficulty changing the network name and password.

Bottom Line

The SBG7400AC2 by Arris provides an excellent wired performance with significant cost savings. However, its usability issues, particularly related to app management, WiFi range limitations, and overall declining performance over time can be problematic. If reliability and extensive WiFi coverage throughout a large home are priorities, this might not be the best choice. It serves well for smaller premises and users primarily relying on wired connections.

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